HR Collaboration Group LLC
  • La Porte, IN, USA
  • Full Time

Full Benefits & Retirement Plan with Employer Match

Escrow Branch Manager

This role is located in LaPorte, Indiana.

Want to continue to grow and enhance your career within a local company? Do you strive to achieve high performance and enjoy making an impact on the community where integrity and excellence is valued and where you can take your career to the next level? Then, Metropolitan Title has a place for you!

Who We Are:

Metropolitan Title is dedicated to managing and safeguarding property transactions for our fellow Hoosiers. Whether in Indiana real estate, lending, property ownership, legal, or engineering, we are committed to serving our clients with exceptional services at a fair and honest price. We believe that Indiana communities are made stronger when people come together, support one another, and share their lives. And, with that, we pride ourselves in bringing in professional and dynamic people who want to grow their careers with a Company who treats everyone with strong, supportive Hoosier values every time, as it has been since 1857. So, come start your career with a Company who cares!

"Indiana's Title Company" is more than a slogan. It's our business mission and is reflected in the manner in which we serve Indiana families and businesses from generation to generation.

What We Offer:

  • Exciting, innovative, collaborative, and team-oriented work environment with an excellent work/life balance
  • Challenging and progressive career opportunities
  • Competitive salaries
  • Comprehensive Health & Wellness programs
  • Retirement Program with Employer Match!
  • Best practice Paid Time Off policies and paid holidays
  • Open communication, recognition programs, and team-building events
  • And much more to motivated, results-oriented individuals who want to make a real difference in their community and role!

What You'll Do:

As the Escrow Branch Manager, you will plan, manage, lead, and administer the escrow practices to ensure both customer goals and business goals are achieved.

Your Accountabilities in the Role:

  • Manages the escrow scheduling, processes, and resources to ensure accurate, complete, and on time delivery to meet or exceed customer and business goals.
  • Develops relationships with current and potential customers during closings, events, and other business functions to build the company brand and market share.
  • Performs the closing processes based on complexity or overflow, to meet the customer criteria and scheduling time frames.
  • Leads, mentors, and coaches the team on the processes and systems to enhance the overall skillset and success of the group.
  • Reviews the closing processes and performs quality checks to ensure accuracy and compliance, while providing feedback to the team for growth opportunities.
  • Review and updates processes based on new compliance or best practice findings to ensure effectiveness for the group.

Position Requirements:

  • Education: Bachelor's Degree preferred in Accounting, Business or similar field; will consider a High School Diploma or GED with related retail, accounting, or business operations experience.
  • Experience: 3+ years' experience in realty, mortgage, title, or business management, with similar years of leadership experience.
  • Functional Skills: Solid ability in planning, analysis, setting priorities, and managing detailed processes; first-rate organizational and time management skills; ability to multi-task, with excellent attention to details and follow through to ensure successful closings every time. Solid business and financial sense; can manage to tight deadlines. Good at problem-solving with solid judgement skills.
  • Certifications: No certifications needed; the Company will be providing training and certification on Title Producer License.
  • Technology Aptitude/Other: Advanced PC and Microsoft skills
  • Language Skills: Advanced communication skills to provide information, instruction, and present documents effectively. Ability to train and mentor others is required.
  • Leadership/Behaviors: Strong customer and quality focus; excellent leadership skills to mentor and guide a team; needs to be somewhat driven and assertive to get things done; good with data management and building relationships; flexible and agile within an ever-changing, fast-paced environment; strong in compliance and process enhancements. Able to deal with conflict / sensitive situations well.
  • Culture of the area: Entrepreneurial spirit, who is collaborative, has strong work ethic, assertive, and can work well independently or with others in a fast-paced environment.

Other Important Information:

Pay/Salary: Pay is commensurate with proven expertise.

  • And, the compensation will grow as the team member grows!

Reports To: Owner

Core Hours: 8:00 am 5:30 pm

Typical Work Week: M-F; occasional Saturday (infrequent); 40-45 hours a week on average

Direct Reports: Escrow Officers

Travel: Limited; Local travel

HR Collaboration Group LLC
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